Collections & Funds Management:
The key tasks involve recording daily collections against sales orders or invoices, monitoring cheque clearances and handling bounced or refund cheques. Maintaining accurate data entry in the database to minimize billing errors and ensuring adherence to company policies on customer refunds is essential. Regularly tracking accounts receivable reports and following up on overdue invoices, reconciling credit customer accounts, and ensuring regulatory compliance, including NPS reporting for customer insights, are also part of the responsibilities.
Financial Reporting & Internal Controls:
Responsibilities involve ensuring compliance with company policies and procedures, recovering all upsells from customers during invoicing, and tracking the clearance of open purchase orders through regular follow-ups with the Operations and Admin teams. Additionally, assisting in the preparation of weekly forecasts for business finance and performing ad hoc tasks and reports as requested by the CEO and Co-Founders.
Invoicing & Submission Management:
The key responsibilities include processing invoices promptly, strict adherence to company document procedures per SOP, ensuring accuracy in revenue and Assignee clauses, maintaining comprehensive financial records, and authorizing cash sales and credit customer transactions. Additionally, there's a requirement to generate daily summaries for credit invoices and sales return cases, monitor outstanding debts, and provide support and guidance to Matrix managers, the Sales team, and Sales Admin.
Bank/Govt Guarantees Management:
Responsibilities include reviewing Bank Guarantee requests from Sales/Commercial departments before seeking higher approval, requesting treasury/AP to issue new BGs with management approval, maintaining a record of BGs issued for timely cancellations, and offering timely updates to treasury and management regarding open BGs.
Credit Policy Development & Risk Management:
The role involves creating and managing credit policies, evaluating customer credit requests, adjusting policies as needed, and monitoring credit risk through assessment tools to reduce losses in line with industry standards and company goals.

The responsibilities encompass establishing consistent collection methods to achieve or exceed financial goals, creating an "Early Payment Incentives Program & Credit Limit Policy," developing management dashboards to enhance performance, promptly resolving issues to ensure regular revenue, updating daily accounts receivables schedules on a per-invoice basis, scheduling customer meetings for fostering good relations and on-time collections, providing accurate daily reports on aging and outstanding accounts, conducting account research using company records and online resources, generating an "NPS" Report for better customer understanding, and collaborating with the Legal Department to create legal contracts for clients.

Responsibilities include managing customer data with agreement terms, ensuring timely payment follow-up, creating collection schedules, daily updates of accounts receivables, scheduling customer meetings to ensure payment assurance, providing accurate aging and collection reports, resolving invoice-related issues, and generating daily, weekly, and monthly collection reports.

The role involves managing records and overseeing sales teams, ensuring efficient distribution, coordinating financial reports, handling data entry for sales contracts, managing finances including petty cash, payroll, and check preparation, processing invoices and reconciliation, and confirming deal letters and exchange rates.

CAT, ACCA - Level 1

High School Degree