CHETHANA SHASTRY
healthcare & office administration, and education- Seasoned Professional with 13 years of multifaceted experience spanning across healthcare & office administration, and education
- Over 7 years of experience in top-tier hospitals in India, specializing in front office management, customer care, and patient service
- Proven track record in managing diverse clientele, including expatriates, with a deep commitment to empathetic engagement and efficient administration
- Adroit in team leadership, training, and ensuring target achievements while optimizing conversion rates and negotiating discounts
- Skilled in office software solutions and recognized for readily taking on new assignments and challenges
- Certified in emergency evacuation, first aid training, and CPR, ensuring safety and immediate response in critical situations
| Last Resume Update | September 20, 2023 |
| Address | Bangalore, India |
| chethanams78@gmail.com | |
| Phone Number | 09535309966 |
Experience
NU Hospitals
Senior Executive, Front Office
Senior Executive, Front Office
Jun 2019
- Sep 2022
• Masterfully managed and catered to expatriate customers, ensuring effective administration
• Excel in team leadership, adeptly guiding subordinates, resolving issues, and driving the team towards target achievements
• Negotiated discounts and optimized conversion rates
• Engaged both Indian and expatriate individuals with deep empathy
• Regularly conducted training and stay updated with daily activities
Education
Kuvempu University
Master of Commerce
Master of Commerce
Aug 2011
- Apr 2013