Motivated and driven individual with with bachelor's degree in informatics and extensive experience in the financial sector and a keen interest in data
analysis and reporting. Over the course of more than ten years, I have cultivated a solid foundation in data analysis, communication, and problem-solving. Business Conservation Consultant, implementation of customer retention strategies to retain business, by proactively analyzing customer feedback, negotiating with customers, and driving customer-centric service delivery to conserve valuable accounts.