• A customer-driven professional with over 5 years of competency in facility and management, housekeeping management, safety and security, staff management, customer service, inventory management, team building and SOP (standard operating procedure)
• Leverage excellence in managing housekeeping supplies, organizing inventories, and keeping track of shortages daily, as well as coordinate maintenance and facility management with other departments
• Impeccable record of streamlining housekeeping, producers meticulously follow with complete SOP, safety measures and standards as well as achieve competencies in organizing, supervising,and coordinating the work of housekeeping personnel on a day-to-day basis
• Competent in delivering excellent customer service to every guests, ensure their requirements and concerns are listened to and resolved in a timely manner
• Efficient in managing the housekeeping budget and scheduling and controlling the staff roasters and duties and holidays
• In order to serve the best services to clients, performing every task effectively to meet organizational values

Highly proficient with Opera PMS, MS word, MS Excel & MS Power Point