Experience Summary

Dec 2014 to Till Date: - ARRANO INDUSTRIES (Apparel Manufacturing Industry), GM Retail Operations & Administration
May ’10 - SEPT 14: Max Fashion (Landmark Group), Qatar as Shop Manager
Apr’08 – Apr’10: PEFRL (A Unit of Madura Garments Aditya Birla Group), as Stores Operations Manager
Apr’04 –March ’08: Food Express Stores (A Division of Enpro Oil Pvt Ltd) as Divisional Manager Mall & Hyper Market Operations
Sep’01 – Feb’04: Planet M (BCCL Ltd.), Head Cashier Cash Admin and Back End Operation Bangalore & Hyderabad.
Oct 1999 – Aug 2001: - Maxwell Apparel Industries Ltd (SUPER MARKET DIVISION) as Executive Merchandiser.
Oct 96 – Nov 1999: Food World (Spencer & Co. Ltd., Bangalore as Executive Operations)

PROFESSIONAL SYNOPSIS
A competent professional with nearly 27 years of experience in: Mall, Hyper Market & Store Operations Warehouse & Inventory Management and HR & Admin Management,
An innovative, loyal, and results-orientated professional with strong communication and interpersonal skills; proven ability to surpass targets within deadline, regardless of pressure.
Maximize Sales and Profitability in line with Company Objectives
Assist Manager, Asst Managers and below staffs with the analysis of the strengths and weaknesses per store, utilizing the Sale & financial profit & loss reports and provide corrective action plans.
Manage controllable operating costs within budgetary guidelines.
Optimize Sales potential through effective use of available commercial information.
Identify internal and external commercial opportunities within territory.
Guide Manager, Asst Managers and Store Staffs to maximize productivity in stores through effective deployment of staff.
Expertise in handling the inventory function, to curtail inventory-holding expenses and adherence to the minimum inventory level to minimize wastage
Ensure effective store layouts with regard to sales versus space contributions.

Education and Credentials

1992 Diploma in Computer Application from Reliance Institute of information Technology, Bangalore.
1993 B.Com. from Bangalore University, Bangalore
2004 M.Com. from Chhattisgarh University
2010 E-MBA (HR &Business Administration) from Indian School of Business Management, Bangalore

1. Key Areas
   OPERATIONS
   Setting up store policies.
   Developing Organization manuals and Operational formats.
   Developing Training Modules & Staff training.
   Manpower management.
   Floor and Shelf Management.
   Store Operations and Administration.
   Loss (Shrinkage Prevention).

POS/Cashier & Checkout Process.
Visual Merchandising & display.
Promotions & Event Management.
Inventory Management.
Operational Cost Control.
Staff Sales Performance
Sales Target Settings.
Store Safety & Security management.

RETAIL STANDARD
Customer Services Practices, Policies, Global Standards
Merchandising Standards, Principles, Visual Impacts
Staff Training & Development Attitude, Appearances, Product Knowledge, Discipline
Store Layout Departments, Convenience, Visibility
Store Control Rotation, Damages, Shrinkages, Requisitions.
Administration Banking, Maintenance, Files & Registers
Health & Safety Repair/Maintenance, Fire, Safe front doors, General First Aid Kits
Shop Security Shop Theft, Security Drill
Shop Standard Exterior, Interior, House Keepings, Standards
Feedback & Analysis Product & Customer Feed Back

MERCHANDISING
Product mix planning
MBQ Setting
Category Management.
Returns on Inventory Planning.
Developing private label branding.
Shrinkage Control.

STRATEGY PLANS FOR NEW PROJECTS.
Store Designing Layout Plano Gram and Fixture Plano Gram
Effective space Management.
Product Mix as per Store Layout.

MARKETING & ADVERTISING
Brand Development
Store Positioning.
Promotions, Events & Discounting

Coordinating Customer Relationship Management.

CORE COMPETENCIES:
Passionate & Result Oriented Management Team
Market Leader in whatever we has a team do.
Strong Drive and Commitment
Strengths in Retailing
Strengths in Systems
Good Management Practices
Strong Financials & Controls

STRENGTH IN RETAILING:
Hands On Experience
Loyal Customer Base
Wide Product Range and Depth of Merchandise
Sense of Detail
Value for Money
Committed Work Force
The WOW Factor
Visual Impact
Price Impact
Product Impact

SKILLS /ABILITIES:
Have strong entrepreneurial spirit.
Excellent interpersonal skills
Good communication and networking skills
Commercial Orientation
Excellent negotiation, leadership & man management skills
Able to thrive in competitive and dynamic environment
Willingness to travel
Good confidence, determination and willingness to work hard.
Have an enthusiastic attitude towards learning and have good communication skills. Planning, Analytical thinking.

RECOGNITION:
Emerged as Leading Manager with the highest cash reward in the Inspire Program. ( A Management Bundle Program for the year 2013-2014) in below mentioned areas.

Driving Sales
Staff Development
Inventory Management
Cost Control
Operations
Store Profile, Product & Customers
Numerical
EQ
General

PERSONAL DETAILS

Date of Birth 19th MAY 1969
Sex Male
Marital Status Married
Passport Number S3298669
Nationality Indian
Languages Known English, Malayalam, Tamil, Kannada, Hindi, Telugu, Tulu & Arabic (BASIC).

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