• To maintain all hotel personnel records and HR files/records whilst ensuring confidentiality
• To keep and maintain an up-to-date database of the employees both digitally and manually
• To ensure that up-to-date personnel records are available for every employee, including details of transfers and changes in rates of pay and status
• To monitor and account for working hours of all employee through payroll processes
• To assist in conducting employees' satisfaction surveys as per company standards of satisfaction
• To organize employee activities such as welfare activities, sports activities, annual parties etc.
• To advise and assist the relevant management in the administration, explanation, and interpretation of personnel policies, plans, and procedures, including salary structures, disciplinary and grievance procedures, so that an efficient operation is maintained with a high degree of employee morale
• To ensure the provision of an up-to-date personnel and training statistics
• To support in any other duties and responsibilities on and/or as assigned
• To select/recruit the right talent while ensuring that staffing levels and costs are in accordance with the payroll budget (candidate search, interview, job offer, onboarding process for new joiners, etc.)
• To maintain an update of actual vacancies and process necessary documentation
• To handle General HR administration e.g. employee enquiries, letters, certificates as well as conflict handling whilst working closely with the HR Coordinator