• Highly motivated professional with overall four years and ten months of experience in English Language training and developing effective community engagement strategies with a proven track record of building and managing thriving online communities and social media channels that increase brand awareness, engagement, and loyalty.
• Profound working knowledge in developing and executing social media strategies, creating engaging content, and fostering positive relationships with community members; exceptional in identifying, developing, and evaluating marketing plans based on knowledge of company objectives and market trends.
• Skilled in analyzing data and metrics to measure community engagement and identifying areas for improvement; established flexibility in writing engaging content for different audiences.
• Hands-on experience in researching to stay up-to-date on industry trends and best practices for community management with good at implementing and optimizing a content strategy.
• Deft in creating and executing a strategic business plan that has exceeded established sales goals and supports company revenue and profitability targets.

Expertise in crisis management and conflict resolution within online communities. Moreover, robust organizational and project management skills, with the ability to manage multiple projects and priorities simultaneously.