Arjun Bundele
Assistant Laundry Manager
- I Manage the entire laundry operation onboard the Yacht including pressing, washing and dry-cleaning services for personal and business use. Responsible for the accurate recording of laundry services for guest and Ladies and Gentlemen regardless of revenue, at cost or free of charge
- I coordinate with the Housekeeping team to ensure all business-related laundry services are executed and delivered according to the laundry schedule. Reports damages to the Assistant Housekeeper daily (and where necessary with urgency) and posts the loss in the company's inventory system
- I ensures any pre-existing damages to guest and employee clothing are addressed with the owner prior providing laundry services by providing this information to the Assistant Housekeeper. Delivers guest and employee clothing that was damaged during the laundry service to the Assistant Housekeeper to resolve the situation and records them in the Guest Log
- Operates all necessary machinery and equipment provided by the company safely and inspects the equipment for proper functionality daily. Creates maintenance requests for non-functional equipment and any other topics affecting the laundry operation
- Monitors that maintenance requests for non-functional equipment and any other topics impacting the laundry operation. Ensures these maintenance requests are resolved in an acceptable timeframe and communicates delays to the supervisor and the department head responsible to resolve the problems
- Ensures that the chemical dispensers are operated with accurate settings and requests service for those dispensers from 3rd party vendors through the Assistant Housekeeper. Maintains a sufficient inventory level of all consumables and chemicals necessary for the laundry operation. Prepares orders for the Assistant Housekeeper and Hotel Stores Manager to review and approve
- Guarantees that all machinery is operated within the parameters of international safety, security and public health regulations. Ensures all fire hazards such as lint in dryers are frequently removed and logs are kept up to date at all times.
- Ensures that all safety protocols are followed and that all recommended PPE worn when working with all equipment and chemicals. Ensures the safe storage of all chemicals as recommended by manufacturer guidelines following the Material Safety Data Sheet (MSDS)
- Communicates actively with the Assistant Housekeeper regarding all laundry related issues and other relevant topics
- Enforces strict Public Health Practices and follows United States Public Health (USPH) Standards within the laundry including but not limited to cleaning and maintenance, temperature recording, store organization, self-inspections and Integrated Pest Management (IPM)
- Assists in managing the Outbreak Prevention and Response Plan (OPRP) for the Housekeeping Department and enforces it in the laundry at all times. Supports the Assistant Housekeeper in case of an outbreak
- Executes physical inventories and inventory spot checks in the laundry as instructed by the Assistant Housekeeper and as per inventory schedule. Strives to minimize inventory levels while ensuring sufficient stock levels to operate the department smoothly and safely. Consistently works with the team to minimize waste, breakage and wear and tear.
- Model and hold others accountable for promoting the Gold Standards, respect and fair treatment
- Ensures the Daily execution of Line-up in accordance with company standards and Brand Guidelines
- Sets the department’s expectations for desired behavior, knowledge and skill levels
- I Coach my team by providing constructive feedback; helps others identify developmental needs and monitors progress; promoting an environment where everyone is valued and included
- Maintains proper conduct and communication with all Guest and Ladies and Gentlemen on board
- Adheres to, monitors and enforces the grooming standards according to the policy
- Reviews the Ladies and Gentlemen periodically as per the company's performance review policies
- Ensures the working and overtime hours are recorded properly in the company's time and attendance system and work / rest hours are not violated
