Karim Elsayed
experienced network voip engineer
Karim Elsayed Shahat Sayed
Address: Egypt-Cairo-Nasr City- Amayer El akareya-Building 2-Gate3-Appartment 1003.
Tel: +2020793406 Mobile: +2 01225295053 - +2 01024825242
E-mail: karimelsayedshahat@gmail.com
Personal Details
Date of birth: 19 October 1988. Gender: Male.
Marital Status: Married. Nationality: Egyptian
Military status: Exempted.
Academic Qualifications
- Bachelor’s degree in communication & Electronics
- Port Said university, Faculty of engineering (May 2010)
- Communication and electronics department
- Overall Grade: Good .
- Graduate of MCIT 2013/2014.
- Attended and completed Ministry of Communication & Information Technology Scholarship (924 hours) network track (from 17/11/2013 to19/6/2014).
Work Experience
* IT Engineer (PIS Group). 2013 to 2014
*Network/ Voice Engineer at Sinai University. 2015 to 2018
*Telephony Incident Management Expert (Cisco L2) at Orange Business Services. 2018-present
Job responsibilities:
- Maintenance of PCs, Laptops, cameras and Cashier systems for local stores
- Installation, Design, implementation and support of the VOIP network using Cisco devices such as (CUCM-UCCX-CUC-UCCE-CME-CUC-CUE-CUEAC) servers, Voice Gateways Cisco IP phones and telepresence.
-Wireless coverage planning for Sinai University dorms
- Managing IPTV system for student Housing.
- Managing Cisco & HP switches For SU university.
Training:
- Port-Said Container& Cargo Handling Company (PSCCHC)
- NCR Egypt
Training Courses:
- CCNA Routing & switching (Cisco 2014)
- CCNA Security (Cisco 2014)
- MCSA (2014)
- Maintenance of electronic cards, From ITC (Industrial Training Council), 2010.
- IT essentials (from Cisco 2012).
- International Computer Driving license (ICDL).
- Optical fiber SDH+ DWDM (Telecom Egypt 2012).
- Advanced electronics, From ITC (Industrial Training Council), 2011.
- Communication skills (NAT 2014).
· CCNP Collaboration (2022)
· MS-720 Microsoft Teams Voice Engineer
· PMP Course (OBS training).
Personal Skills:
- Language skills:
- Arabic: Mother Tongue.
- English: Very good (oral, written, communication and report writing skills).
- Ability to work on a shifting roaster, under pressure.
- Effective motivational and leadership capabilities.
- Excellent troubleshooting abilities and experience helping clients with their technical problems.
- Adaptable and quick to learn new skills.
- Ability to handle and prioritize multiple tasks based on severity while maintaining attention to workload &following SLA regulation.
- Shift leadership skills and communicating with multiple teams.
Achievements:
=================
- Employee of the Half 2019.
- Ranked in top 3 team Performers 4 times.
- Change maker awards 7 times.
- Outstanding performance Evaluation.
- Enabling newcomers’ program (Frequent incidents & MACHXs).
- Empowerment Program for OBS
Great honor to be a member in your teamwork
Last Resume Update | March 27, 2023 |
Address | Cairo, Egypt |
karimelsayedshahat@gmail.com | |
Phone Number | +201225295053 |