• Organize and maintain office filing systems so that all project records are accurate and easily accessible.
• Manage office correspondence (e-mail, letters, etc.) in a proper and professional manner.
• Establish effective relationships with clients by following up all enquiries and requirements.
• Draft, edit letters or documents as requested, ensuring information is accurate and appropriately presented.
• Provide administrative and logistical support to the team.
• Receive and process incoming and outgoing mail and couriers.
• Manage expenses and invoice processes.
• Maintain the electronic and manual filing system.
• Organize bookings and catering for meetings/workshops.
• Arrange conference calls, including international calls and confirm attendance.
• Purchase office supplies.
• Assist with general administration to ultimately support the team.
• Prepare documents, correspondence, excel spreadsheets, PowerPoint presentations, contracts as and when needed
• Undertake various administrative duties as required ensuring work of a high standard.
• Reporting to the Managing Director regarding the operations of the head offices in Dubai and branch in Ajman.
• Supervising operations to ensure efficiency in all aspects of the customer service delivery cycle.
• HR management responsibilities including recruiting of new employees.
• Oversee overall financial management of head office and Branches and increase efficiency.