Good day, My name is Epstein Delfin, I was working in Etihad Airways for the last 7 years and 3 months as a Guest Service Agent and before that I was working in Abu Dhabi Airport Services as a Passenger Service Agent for 6 years, I was laid of last November 2020 due pandemic, I am Customer Service Professional and handling all different airlines in abu dhabi in check in and boarding gates as well in transfer desk.