Dear Hiring Manager,

I'm very excited to be considered for this role.

As someone who can learn quickly and improve the process, I strive to be a vital

component of every team I join. By staying on top of deadlines, I allow ample time to fix

issues that may arise last-minute during work.

During my previous role with Sitel Group in Rabat as a call center agent-inbound (beIN Sport) solving all technical issues by following the process and product knowledge and with a high KPI performance and a high customer satisfaction to generate greater returns.

I have also 3 year of experience in Abu Dhabi International Airport, I was in charge of handling customers questions and concerns in a timely and professional manner.

By providing impeccable service to passengers, I was able to spread enthusiasm and

positive word of mouth across the community.

This vibrant company image led to Abu Dhabi International Airport winning Best

Customer service in 2018. I take pride in conducting myself in a professional manner

when representing a company.

I thoroughly enjoy getting to know customers and figuring out how best to serve their

needs. Thank you for considering me for this position.

I will be committed to continuously learning, growing, and applying my skills to support the team and engage our community.

Sincerely,

MOUMNI Nadir

+212 6 79 19 45 85

nadirmoumni.uae@gmail.com