Goal-focused professional with enriched experience managing diverse portfolios of key accounts across EMEA, focused at boosting cash collection performance, reducing overdue debt, and minimising risks of late payments. Articulate communicator; adept at engaging actively with customers and stakeholders, offering expert assistance for complex issues, facilitating payments, and completing settlements. Proficient in planning, executing, and leading core procedures in compliance with organisational policies and cash collection regulations. Highly-analytical in analysing credit control procedures and identifying improvement areas to drive enhancements, increase efficiency, and stimulate performance. Instrumental in gathering, updating, and maintaining credit/revenue information in an accurate manner. Recognised for building and maintaining durable client relations.