I am an astute professional; my breadth of experience covers Team Management, Project Leadership, Reporting & Documentation, Client Relationship Management, Content Development, and Technical Writing. I possess competency in developing profitable relationships with internal & external clients.

I started my career as QA Engineer with IT-BLOCKS, Egypt and gradually rose to a level of Technical Assistant to Training & Maintenance Services Manager in Thales International Middle East, Dubai, UAE. I have developed a strong analytical approach in identifying problems, analyzing data and concluding on logical solutions to the problems. I have ability to analyze, interpret & simplify information; clearly communicate information to the target audience. I am strong team player who possesses strong architectural, technical and design skills, as well as advanced leadership, analytical and communication skills.

I also have solid portfolio of developing project management documents for planning, monitoring and controlling projects operations and work packages execution, specifically in technical support and training projects. I have expertise in concepts of end-to-end project planning and implementation from scope management, to effort & cost estimation, to quality management in line with international guidelines and norms.

In addition to this, I hold a good command in evaluating & defining the requirements, scope & development of various technical artifacts viz. user guides, administration guides, video training and different SDLC phases documentation. I am a thorough professional with a proactive attitude, capable of thinking out of the box & generating new ideas.

Specialties: Project Life cycle ● Content Development ● Technical Writing & Editing ● Information Storage Management ● Database Management ● Software Development, Testing & Validation ● Business Analysis ● Stakeholder Management ● Cross-functional Coordination ● Training & Development ● Team Management