 Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc.
 Install, configure, operate and maintain hardware and software with Windows Server 2008/2012, GPOs, Active Directory, DHCP, DNS, Office 365 and Exchange
 Install, configure, support Access Points(WiNG) and Handheld Terminals(MC9200).
 Hardware and software maintenance, installation and support.
 Configure and support IP Cameras, NVRs, PTZs.
 Remote support using Intelliadmin, AnyDesk, and VMWare to above 30 branches.
 Basic support for CRM, ECC and EWMS
 Plan, coordinate, and implement network and system security measures as needed
 Configuring, debugging and supporting multiple infrastructure platforms
 Provide technical support for both hardware and software issues to our end users
 Administrate infrastructure, including firewalls, databases, malware protections
 Knowledge in Cisco, HP manageable Switches and Fertigate firewalls.
 Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes
 Creating user accounts and managing access control based on company policies
 Closing the help desk ticket within 24 hours unless hardware issues.
 Work with Vendors to apply software upgrades as required.

 Responsible for daily IT Support on Hardware, Software and Networking issues.
 Installing Hardware and Software Systems.
 Maintaining or Repairing Equipment’s.
 Troubleshooting a Variety of Computer Issues.
 Setting up Computer Security Measures.
 Offering Technical Support On-Site or Via-Phone or Email.
 Provide daily IT Support includes Installation, Configuration, Troubleshooting and Maintain Operating System.
 Full Fill Customer Requirements and Needs.
 Large Complaints to Manufacture for the Faulty products and get Replacement.
 Train the Engineers to complete the task.
 Explain about Hardware and software configuration as per customer requirements to buy a Desktop, Laptop, and Printer’s.
 Perform networking setup, manage emailing system & database.

 Handling one individual premise of around 3 Servers, 250 Systems, 45 Printers, and number of network products.
 Plan and execute allotted work within deadlines and maintain records of daily tasks.
 Configure CCTV cameras, DVR and connect together using Static IP.
 Monitoring, Troubleshooting and administrating CCTV’s
 Manage and monitor different small to medium scale installations in budget and schedule.
 Plan and implement database and applications administrative functions.
 Provide support to end users relating to hardware and software, computer applications, LAN components and peripherals.
 Handle daily server backup and learn to deal with new challenges on the job.
 Maintain Mail Servers and Application Servers. Secure from threats by installing firewalls and other security Suites.
 Network and connect computers within organization to better communication.
 Troubleshooting network and hardware problems. Wireless router configuration.
 Responsible for hardware and software applications in the workstations.
 Implementing and Maintaining Windows 2008 servers and Windows 7 Workstations in an Active Directory domain.
 Perform repairs and replacements of software and hardware peripherals.

 Maintaining servers, desktops, laptops, printers and network products.
 Installing, configuring & Administering Win 2000 to 2008 Servers.
 Creating user accounts, configuring user profiles, managing account and domain controller.
 Manage and maintain registry, group Policy, local security and services etc…
 Extend remote support for global users.
 Administer and manage accounts, passwords, email, spam
 Design and install security measures on all machines against viruses, worms.
 Install and support hundreds of employee’s personal computers.
 Strong understanding of windows system administration, installation, security, user management, networking, disk configuration.
 Installing & configuring local printers & network printers
 MS Outlook & express POP, IMAP, SMTP configuration.
 Ensure monitoring of security features of all systems and machines always.
 Solve the network connectivity problems. Maintain the administrative Settings.

 Installing and troubleshooting windows operating system.
 Repair blue, black screen, file missing, no display, bios and booting Errors.
 Windows maintenance, dual Booting, upgrade & update the Windows.
 Maintain local network, mapped drive, and FTP data sharing.
 Communicate to senior support effectively and receive proper management attention.
 Desktop, laptop and printer troubleshooting.
 Repairing all other computer hardware peripherals.
 Prevent and removing a virus without affecting data’s.
 Provide software, hardware, network support and operating system support.
 Perform preventative maintenance on pc’s and peripherals.
 Router installation, configuration and cabling, crimping.
 Configuring file format system like FAT, FAT32 and NTFS.