I had customer service experience as well as in office management. I worked as an Office Administrator in one of the dental laboratories in Dubai providing administrative support. I received extensive work experience in office environment, allowing myself to be prepared in a more complex work. In the Philippines, I worked at Manulife, a leading Canadian-based financial services group as a Business Process Associate. Here, I respond to clients' correspondence and performed outbound calls. My career involved a great deal of effective communication, decision making and forecasting. In result, I was able to further improve my communication skills.