 Managed the Director’s office including organizing complex diary management and maintain administrative systems.
 Managed daily / weekly / monthly expenses and reporting.
 Arranged internal and external meetings, inclusive of any travel requirements.
 Events / conference coordination.
 Answered queries regarding UCL Qatar with staff, students, colleagues and general public.
 Compiled internal and external communication.
 Communicated on behalf of Director with variety of high profile organizations with discretion and diplomacy.
 Arranged all travel logistics for overseas researchers, colleagues and high profile partners.
 Attended and minuting all meetings, i.e. Directors, staff and external.
 Demonstrated commitment to continue professional development and undertake updated training courses.
 Successfully coordinated strategic and cultural heritage workshops in conjunction with Qatar Foundation and Qatar Museums.

 Worked autonomously in coordinating and managing daily administrative activities.
 Displayed a high level of discretion, diplomacy and confidentiality to ensure successful policies and procedures.
 Managed complex diaries for Executive Director, Director and colleagues.
 Events / conference coordination.
 Managed daily / weekly / monthly expenses and reporting.
 Proofreading of recruitment material for overseas recruitment drives.
 Drafted correspondence including candidate contracts, memos, emails, offer letters and presentations.
 Coordinated complex travel arrangements and itineraries for local and international interviews.
 The department successfully interviewed and on-boarded local and international candidates, hence achieved set target ahead of deadline.

 Successfully instituted administrative processes with regards to training schedules, training materials, bookings and certification.
 Consistently updated policy documents in respect of Health & Safety, Tutors & Associated Trainers as well as employee and candidate records.
 Proofreading of contracts and / or agreements with external suppliers.
 Successfully obtained and maintained accreditation with NEBOSH, IOSH, CIEH, HABC and other Awarding Bodies.
 Managed daily / weekly / monthly expenses and reporting.
 Coordinated all office activities and maintained training rooms for daily training sessions.

 Screened all calls and emails to ensure complex diaries were maintained in respect of appointments set.
 Compiled estimates for clients’ approval.
 On approval, ensured that the necessary deposits were made and that the raw materials were ordered.
 Constantly followed up with external suppliers regarding delivery, collection and quality.
 On completion of work, conducted financial reconciliations and followed up with clients’ satisfaction.

 Successfully evaluated special projects relating to the International Director and Managing Director.
 Involved in weekly deadlines for magazine, i.e. print and online.
 Proofreading of customer advertisements.
 Managed complex diaries, anticipating the need for any rescheduling of appointments.
 Events / conference coordination.
 Managed daily / weekly / monthly expenses and reporting.
 Ensured all background materials are distributed ahead of meetings.
 Attended International & Senior Management meetings to minute the same accurately and follow up on action points.
 Assumed line management for 4 staff members.
 Managed relationships with external suppliers and clients.
 Coordinated travel arrangements for entire organization.
 Assisted with company purchases in coordination with Finance Department.

 Managed complex diaries in respect of Managing Director and Operations Team.
 Successfully arranged conferences and events for suppliers, franchisees and employees.
 Managed daily / weekly / monthly expenses and reporting.
 Proofreading of marketing material.
 Prepared presentations for regional, national and international conferences.
 Extensive Dictaphone typing for Managing Director and Operations Team for operations reports, services assessments and other correspondence.
 Compiled spreadsheets to reflect monthly turnovers of stores, variances as well as food cost discrepancies.
 Booked all travel arrangements for Managing Director and Operations Team.

Subjects: Business Communication, Shorthand, Typing (speed and accuracy) and Bookkeeping

Subjects: English, Afrikaans, French, History and Biology