Leader in customer service.
Official representative of the Germany Embassy in the VFS global in Abu Dhabi.
Team leader for the VIP services crew and the platinum services.
Official auditor of the legal documents department in the Germany Embassy and VFS Global.
Customer service Manager.
Preparing Daily report.
Preparing DNR report.
Taking applicants passports to the embassy with the fully security.
2013-2015
FRENCH EMBASSY

Liberté • Égalité • Fraternité
RÉPUBLIQUE FRANCAISE
FRONT DESK EXECUTIVE IN CHARGE:
Fill in the applicants application forms.
Control and monitor the finger prints.
Auditing the complete set of requirements provided by the applicant.
Follow up and update the client on the visa process and status.
Solving applicant's problems and issues.
Handling applicants in premium services. Back office work (internalization of data)
2010— 2013 — Mariah United Group

AIMariah United Group
ASSISTANT ADMINISTRATOR:
Organizing meeting between the sections.
Filing and Archiving.
Preparing tender documents for company's global projects department.
Taking attendance of the staff and sending it on daily basis to the concerned section Typing letters
Managing busy diaries and calendars
Making travel arrangements which include booking flights and accommodation and visas.
Managing conference calls internationally and locally that related to the business and deals. Creating, composing and editing administrative correspondence and doc