Highlights of my background and qualifications include the following:
• Troubleshooting PCs, laptops, tablets, and mobile devices on a day-to-day basis to identify and swiftly resolve software/hardware issues and mitigate downtime.
• Imaging/configuring, deploying, testing, maintaining, and fully supporting computer workstations and peripherals, laptops, printers, smartphones, and A/V equipment.
• Instrumental in migrating 200+ users from Microsoft Exchange 2003 to Microsoft Office365 environment, providing technical support and issue resolution via multiple remote assistance platforms.
• Creating and deleting user accounts, setting and changes passwords, and using Remote Desktop to connect into external servers.
• Keen aptitude for technology programs and solutions; proficient in a variety of software applications including Microsoft Office Suite, Adobe Photoshop, Dreamweaver, and WordPress Technology.
• Obtaining a bachelor’s degree in computer science from the University of Lahore, Pakistan
• Providing with best techniques to detect and secure end user computer with Latest Protection against Hacking
• Hands on Best Keyloggers / Spy techniques