GARETH RODRIGUES
Dubai (United Arab Emirates)
Contact – +971 503619866, Email– [email protected]

Profile Summary:
An energetic and enthusiastic sales manager, assisting customers for the past 10 years to find what they are looking for. My skills include assessing prospects, making most of the available options, and
closing a profitable deal. I also take on follow-up roles as and when required.

Experience:

QUICKSERVE RELOCATIONS LLC, (DUBAI)
Sales/Move Manager
Duration: October 2017 - Present
• Present and sell company products and services (moving, relocation or storage)
• Meet clients and build professional relationships.
• Payment negotiations.
• Seek out opportunities to increase business in all service areas.
• Provide a consistently high level of service to QuickServe Relocations customer regarding the entire process of relocation, rates, service levels, schedule information, customer inquiries and complaints.
• Effectively communicate with clients via telephone, face-to-face and written communication
• Manage account services through quality checks and other follow-ups.
• Identify and resolve client concerns.
• Understand competitor strategies, capabilities and pricing to better position QuickServe
Relocations advantageously.
• Developing and presenting value-based proposals, turning customer interest into actions that
"close the deal".

INDOASIAN BUILDCON PVT LTD, (MUMBAI)
Assistant Manager – Direct Sales
Duration: April 2015 – August 2017
• Giving product presentations to new HNI (High Net Worth Individuals) and Ultra HNI clients, with portfolio more than 5cr.
• Responsible to deal with large Corporate and HNI clients to invest in our real estate products.
• Responsible for revenue and collections.
• Responsible for networking with major industry players, identifying the corporate clients
• Building a good relationship with the decision Makers and getting business for the organization.
• Constantly updated with the domestic and 2nd home real estate.
• Conducting Research client base to find new types of customers and sells to them accordingly
• To create a plan for gaining customers and then retaining them based on warranties or guarantees
• Analyzing and to create a plan for engaging the target market

MENT ELEMENT MULTIMEDIA PVT LTD, (MUMBAI)
Business Development Executive
Duration: December 2009 - March 2015
• To identify new sales leads.
• Researching organizations and individuals online to identify new leads and potential new markets.
• Researching the needs of companies and learning who makes decisions.
• Contacting potential clients via email or phone to establish rapport and set up meetings.
• Planning and overseeing new marketing initiatives.
• Attending meetings.
• Negotiating and renegotiating by phone, email, and in person.
• Developing sales goals and ensuring they are met
• Maintaining healthy & fruitful relationships with clients
• Make sure to keep customers happy
• Write reports and provide feedback to management about what is and is not working.

EPICENTER TECHNOLOGIES PVT LTD, (MUMBAI)
Sr. Customer Service Executive
Duration: March 2008 - April 2009
• Answering calls professionally
• Notify customers of delinquent accounts
• Receiving payment and posting amount to customer's account
• Preparing statements to credit department if customer fails to respond
• Keeping records of collection and status of accounts
• Advise customers of necessary actions and strategies for debt repayment.
• Negotiate credit extensions when necessary

INTELENET GLOBAL SERVICES, (MUMBAI)
Customer Service Executive
Duration: November 2006 - February 2008
• Answering calls professionally
• Responding to customer inquiries
• Handling and resolving customer complaints
• Providing customers with product and service information
• Entering customer information
• Identifying and escalating priority issues
• Routing calls to appropriate resource
• Follow up customer calls where necessary

IT SKILLS
MS Office, Word, Excel, Power-Point

KEY SKILLS
Strategic Prospecting, Rapport Building, Time Management, Objection Handling, Closing Techniques, Negotiation, Networking, Post- Sale Relationship Management.

EDUCATION
• BSc in Hotel & Tourism Management from Yashwantrao Chavan Maharashtra University Nasik in the year of 2009.
• Hotel Administration & Food Technology from Sophia’s Shree Basant Kumar Somani Memorial
Polytechnic in the year of 2006.
• HSC from MUMBAI UNIVERSITY in the year of 2004.
• SSC from MUMBAI UNIVERSITY in the year of 2002.

PERSONAL DETAILS
DOB – 20th August 1986
Nationality – Indian Marital Status - Married Passport No – RO597033
Date of Issue - 24-05-2017
Date of Expiry – 23-05-2027
Driving License –3917586 (LMV)

OTHER DETAILS
Current Salary – 4500 AED/month
Expected Salary – 6000 AED/month
Notice Period – Can join Immediately
Visa Status - Employment

DECLARATION

I do hereby declare that the information mentioned above is true to the best of my knowledge & belief.

(GARETH RODRIGUES)