OLUWASEUN ELIZABETH ADIO
Customer Service RepresentativeI possess good interpersonal skills, which allow me to interact well with people. I have the ability to work flexibly and resourcefully in a team setting and quite able to take decisions and initiatives, and function well under pressure. I have a good and varied experience of dealing with the public and clientele of all groups. I am very dutiful, thorough and always willing to learn new skills. I am looking forward to gaining international exposure with a reputable organization so as to equip me with world wide experience and status.
- Self-motivated with good communication skills
- Capable for create working environment among subordinates
- Hard working, well discipline and responsible natured
- Punctual & able to adapt different environments & systems
- Well versed in computer operations
- Ability to grasp any work quickly
- Friendly and pleasing manned
- Ability to build and maintain a strong relationship with the people at all levels
| Last Resume Update | January 8, 2019 |
| Address | Dubai, United Kingdom |
| aladeojebiseun@yahoo.com | |
| Phone Number | +971567753259 |
Experience
Customer Service Representative/ Front desk officer
• Processing all customers’ instructions (cheque books maintenance) Stop Order etc
• Customer Service Delivery
• Account opening, maintenances and documentations
• Attending to customer enquiries
• Book/Rollover of Fixed Deposits
• Escalate calls to relevant departments when required
CASH & TELLERING
• Processing of Deposits and Withdrawals
• Cash and Vault Management
• Western Union Money Transfer
• Call over Attestation
• Front Desk Services
Customer Service officer/ Account and Relationship officer
• Account opening
• Marketing and conversion of third parties customer
• Customer’s profiling on banks electronic platforms
• Upselling and cross selling of all banks product
• Relationship management
• File organization and storage
• Documentation check and update
• General filing system
Office Administrative Assistance
• General office administration
• To ensure standard ambience
• General welfare of staff
• Preparation of staff payroll schedule
• Ensuring a convenient working environment for staffs
• Collation of staff requisitions and general facility management
• Organize a filing system for important and confidential company documents
• Maintain a company calendar and schedule appointments
Education
Bsc Computer Science
Upper second class honor 2.1
National Diploma Computer Science
Upper credit