Anam Nawaz
Address: Dubai, UAE
Cell # 0504419479
E-mail: [email protected]
OBJECTIVE:

Secure a position as Support Engineer with a well-established organization that will utilize my exceptional organizational skills, education, Experience and management skills that will help me continue to grow in my career.
Key Skills

 SQL Server 2003/08/12/14/16/17
 Windows Server 2008/12/16
 SAS Base
 Universe Database
 MYSQL
 Postgre SQL
 Octopus (deployment automation)
 Final Build (build automation)
 Cheaf
 Test Complete
 Oracle Virtual Box
 C #
 Power Shell
 Oracle 10g, 11g
 Linux (All Flavours)
 Unix

 Hype V
 Office 365
 Active Directory
 Microsoft Exchange Server
 Xen Center
 Supporting User(Remotely/ Physically)
Professional Work History

 October, 2016 to till Now Constellation Software, Karachi Pakistan.
DevOps Engineer

Responsibilities
 Used PowerShell to implement and manage stuff on Azure cloud.
 Focused on automation integration monitoring and configuration management.
 Streamlined applications delivery to get applications out to customers faster.
 Utilized SQL database systems.
 Completed load balancing and proxying of systems servers and components.
 Monitored developed applications.
 Managing customer support activities including customer call logging, customer response, defect fixing and patch deployment.
 Perform migration and manage all discrepancies on the client side.
 Updating the terminal server after the deployment of release to enhance the speed of the product.
 Collect the new technologies and tools and introduced them to the company; in which way it helped the company build up a better environment. It improved the product quantity and the work efficiency.
 Responsible for migrating physical VM on Azure cloud and monitoring overall performance.
 Updating Sprint, RC and RTM server with latest builds for the testing purpose as well as demo server for customer.
 Deploying release that contain windows services as well as web services that is on IIS.
 Updating customer webstore for web and mobile application.
 Setting up server for new customer with all administration, installation and configuration stuff.
 VM administration and user support for the team.
 Good knowledge of Git Hub
 Start working on Dockers as per the requirement of the role.
 Responsible for configuring mobile payment gateways for client web store

 April, 2013 to October 2016 Constellation Software, Karachi Pakistan.
Implementation Support Analyst

Responsibilities

 Acting as a functional/technical resource for dealership system in implementing ERP using different types of connections like RDP, VPNS, GoToMyPC etc.
 Deploying hotfixes and patches for the release on client side as well as on internal play servers.
 Managing customer support activities including customer call logging, customer response, defect fixing and patch deployment.
 Provide solutions to the problems and rectifies errors by modifying the system or databases.
 Customize the role of customer as per requirement on specific module in ERP.
 Deploying reporting tool for the static report on customer along with its respective database.
 Perform migration and manage all discrepancies on the client side.
 Updating the terminal server after the deployment of release to enhance the speed of the product.
 Responsible for performance update of database to improve the speed of server and trash the garbage from the database as the ERP has universe database and its uniqueness is that it is multivalued database, so the performance update is very important.
 Monitor the performance of client server to ensure that backend services are working smoothly.
 Daily follow up of builds, releases and defect/feature fixes with Onshore and Offshore Development team.
 Coordination with team to ensure smooth completion of Deployment within allotted time frame.
 Identifying and reporting any improvements within the server.
 Working with developers and management for any issue resolution.
 Late night automation new release testing.

 February, 2012 to April 2013 SAS, Karachi Pakistan.
Technical Consultant

Responsibilities

 Played a supporting role in implementing SAS Business Intelligence and SAS Anti Money Laundering (AML) 4.2, at Soneri Bank, Pakistan, 2011-2012.
 Part of core team in implementing SAS Business Intelligence and SAS Oprisk Monitor 4.1, at Allied Bank Limited Pakistan, 2011- 2012
 Provided on-going support for SAS Business Intelligence and SAS Oprisk Monitor 4.1, at Soneri Bank Limited, Pakistan.
 Provided Training at Faysal Bank Limited for Enterprise Guide 12.1

Academic Qualifications
Qualification Institute Year of Passing
BCS (Bachelor of Computer Science) Karachi University, Pakistan 2011

Professional Certification
Certification Year of Passing
Microsoft Certified Solution Associate: Office 365 2014
Microsoft Specialist Exam 74-409: Server Virtualization with Windows Server Hyper-V and System Center 2014
PCI Security Standards Council, LLC:Qualified Integrator and Reseller (QIR)™ 2018

TRAINING

 Received internal trainings on the following SAS Products/Solutions:
 Data Integration Studio (For ETL)
 Information Map (For BI reporting)
 Enterprise Guide (For Data extraction and reporting)
 SAS Anti Money Laundering
 SAS Oprisk Monitor
 Enterprise Miner
 Obtained Oracle OCP (Oracle Certified Professional) training from Orasoft.
PERSONAL DATA

Date of Birth : 10th January 1989.

LANGUAGES

 English
 Urdu
 Hindi

DRIVING LICENSE
 In Progress will be completed by the end of this month

Reference will be provided on demand..........