• Helping clients to find suitable candidate to fill their vacancies.
• Placing adverts in relevant market journals and publications, job boards and local press.
• Conducting phone interviews with prospective candidates.
• Screening, testing and assessing candidates.
• Managing employee payroll processes, documentation and workflow.
• Arranging interviews with candidates who have been short-listed for a position.
• Delivering HR presentations to upper management and accounts.
• Clients contracts, website documentation and employment files preparation.
• Create comprehensive training and development programs to train new recruits.
• Responsible for guiding and monitoring training programs to enhance the quality of training session
• Enhanced the training material by adding realistic data and case studies
• Consulted managers, trainers and employers in generating effective learning and development strategies
• Assisted higher officials in project management by offering feedback and training to the project team members
• Assemble and manage training team to effectively meet ongoing business needs.
• Designed and developed learning materials to ensure continuity between material and methodology to improve job performance.
• Organized and conducted client training programs and seminars.

• Participating in the recruitment process, including employee interviews, screening, induction and dismissal procedures
• Responsible for supporting the HR team in a fast paced office environment, and assisting them with the day-to-day efficient operation of the HR department.
• Reviewing resumes and applications sent in by job applicants.
• Maintaining employee files and the HR filing system.
• Managing the employee payroll processes, completing HR documentation and defining workflow, schedules and procedures.
• Conducting pre-employment background checks on prospective employees.
• Responding to applicants regarding job openings.
• Planning and coordination HR presentations and training sessions.
• Welcoming new employees and arranging induction programs for them.

• Planning & implementing marketing activities across all online & offline channels. Setting up new marking strategies.
• Generating sales leads.
• Managing customer relationships.
• Assisting with campaign building, press releasing & promotional copy production. Making sales calls and handling enquiries from potential customers.
• Involved in the online, web and email marketing campaigns.
• Analyses and produce reports on data provided by customers.
• Campaign tracking, measurement, and evaluation and reporting on all activity.

• Supported and managed current deposit operations, retail banking operations and retail banking products.
• Managing Operations like account opening, FD, Lockers, FC remittance.
• Opening and closing of saving, current, fix deposit accounts.
• Ensure compliance with Banking rules, Regulations- & Procedures and Adherence to KYC guidelines and clean note policy. Ensure outstanding rating in Audit.
• Responsible for overseeing all activities in regards to opening new accounts.
• Conducting KYC analysis of Accounts.
• Managed branch operations and day-to-day activities like handling of vault operations, Chequebooks handling, ATM & Lockers operation.
• Co-ordination with customer on daily basis and solve problem regarding ATM Card. Responsible for Pins custodian, ATM/Debit card hot listing & Stop payment.
• Recovery of locker rent as per time lines.
• Managed Foreign Currency Remittances including monthly reporting.
• Educate customers on product options and technology issues
• Manage customer and bank privacy.
• Preparing daily, weekly, and monthly reports for senior managers.