E X P E R I E N C E
IT Support/Inventory Staff/Tracking Personnel – Excelsis Pharma
May 2018 – Feb 2019
 Responsible for diagnosing & resolving hardware, software & end users problems.
 Involved in the rollout of software updates and patches.
 Investigate specialist and complex IT support issues.
 Configuring and managing backup & restore procedures.
 Installing and configuring computer hardware systems and IT software.
 Monitoring IT network to ensure availability to all users.
 Photoshop
 Repacking/Dispatching of medicine and equipment
 Monitoring of company vehicles using GPS
Desktop Support Intern – TeleTech
Nov 2017 – Feb 2018
 Installing, upgrading and troubleshoot hardware and software system.
 Fixing cables.
 Updating Antivirus.
 Monitoring of workstations.
 Record technical issues and solutions in logs.
 Conduct troubleshooting.
 Installing Operating System

E D U C A T I O N
Bachelor of Science in Information and Technology
Major in Web Applications and Programming
June 2014 – April 2018