JO-ANN FERNANDEZ

Accomplished Professional with 13 years experience in UAE

Strong background in Procurement, Administration, Human Resources & Customer Service with an outstanding history of working at a senior level as a Spa/Salon Manager.
Familiar with the general administrative guidelines, policies, and practices. Possess good Sales & Marketing abilities and excellent customer service skills.

Ability to work in flexible hours and handle multiple job responsibilities.

Outstanding communication talents with proven ability to perform supervisory, monitoring, and management skills.

Last Resume Update May 5, 2019
Address Dubai, United Arab Emirates
E-mail joanskyf@yahoo.com
Phone Number 971501053453

Experience

Intercostume DMCC
Admin and Project Coordinator/Procurement
Jan 2017 - Oct 2018

Prepare, maintain, and review purchasing files, reports, and price lists.
Dealing with clients requirements.
Review requisition orders in order to verify accuracy, terminology, and specifications.
Track the status of requisitions, contracts, and orders.
Managing Admin duties.

Best Choice FZE
Purchasing Manager
Nov 2013 - May 2014

Maintain records of goods ordered and received.
Locate vendors of materials, equipment or supplies, and interview them in order to determine product availability and terms of sales.
Prepare and process requisitions and purchase orders for supplies and equipment.
Control purchasing department budgets.
Review purchase order claims and contracts for conformance to company policy.
Analyze market and delivery systems in order to assess present and future material availability.
Develop and implement purchasing and contract management instructions, policies, and procedures.
Represent companies in negotiating contracts and formulating policies with suppliers.
Review, evaluate, and approve specifications for issuing and awarding bids.

Kedo Technology LLC
HR and Project Coordinator
Jun 2013 - Dec 2016

Analyze all Fit-Out suppliers in order to select the most suitable suppliers who are able to deliver high-quality products at competitive pricing
Dealing with clients requirements.
Working with Graphic Designers for artworks, presentation and website projects.
Facilitating human resources processes.
Resolving benefits-related problems.
Ensuring the effective utilization of plans related to HR programs and services.
Assisting with new employee hiring processes and renewal of old employees.

PLS Group LLC
Spa/Salon Manager
May 2009 - Oct 2013

Handle the bookkeeping, the employees, and the services that are offered by the spa/salon.
Ensure knowledge of staff movements in and out of an organization.
Monitor visitor access and maintain security awareness.
Provide general administrative and clerical support.
Revenue reporting and monitoring to the CEO.
Prepare correspondence and documents.
Receive and sort mail and deliveries.

Wafi Hospitality LLC
Membership Coordinator
Jul 2006 - Mar 2009

Maintain membership records, processing new member applications, membership renewals, and member resignations.
Collect data for membership statistics and generate reports on trends.
Acting as the first point of contact and the prime source for a customer complaint.
Promoting Products and Services to maintain high Revenue.
Respond to customer, public, or media requests for information about wellness programs or services.

Education

St. Dominic College of Arts and Sciences
Caregiver/Nursing Assistant
May 2003 - Jan 2004
Rizal Technological University
Computer Programming
Jun 1994 - Oct 1994
Araneta University
Secondary Education
Jun 1986 - Apr 1990

Contact Candidate