Gemma Estoque

Property Manager, Administrator, Secretary and Coordinator

An accomplished Property Manager, Administrator, Personal Assistant and Coordinator professional, bringing over 12 years of experience. Advanced skills with remarkable communication, workflow improvements, detail-oriented, organize and highly resourceful with strong decision-making, problem-solving abilities, and prioritization skills.
Innovative and analytical with excellent project management skills thrive in a dynamic and fast-paced environment.
Excellent communicator with strengths in daily office operations, management and, customer service, I am
seeking a position to build a long-term career with opportunities and increased responsibility with room for advancement and career growth and to work in a well established and reputable company.

Last Resume Update May 5, 2019
Address Dubai, United Arab Emirates
E-mail gestrane16@gmail.com
Phone Number 0563339976
Website https://www.linkedin.com/in/gestrane/

Experience

Palma Holding
Property Management Executive
Feb 2011 - Current

Manage all aspects of assigned properties.
 Dealing with tenant complaints, resolving maintenance and repair issues promptly.
 Maintain a positive, productive relationship with tenants ・ Negotiate lease/contracts with Tenant in a timely and
reliable manner.
 Advertise and market vacant spaces to attract tenants, screening tenant applications.
 Collect receivable accounts and handle service charges and maintenance expenses.
 Accomplish and prepares periodically the financial reports to be sent to Owners.
 Source and build relationships with prospective clients to expand business opportunities
 Update job and market knowledge.
 Inspect and arrange maintenance to meet standards, carrying move-in, move-out, and time-to-time inspections.
 Handle the tenancy process, registering with EJARI, DEWA or Internet provider connection or disconnection.
 Representing landlord interests in any arising disputes. Dealing when a tenant does not pay rent or otherwise
breaches the terms of a lease, implement the proper way to file and move forward with an eviction.
 Prepares reports to be sent to Owner – Property Inspection Report, statement of account of the unit transaction,
payment collection and expenses, and rental index report for Owners reference.
 Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring
opportunities to add value to job accomplishments.

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