• Appointed to handle most of the major challenging accounts with a total monthly of Php100M+ receivable base
• Established strong collaborative relationship with Salesforce team and client for the resolution of credit and collection issues thru regular and consistent follow up of collection and status of outstanding accounts
• Conducts meeting and customer visits together with Account Manager to reconcile issues of long overdue accounts
• Assist in conducting credit reviews for new and existing customers including processing credit applications by obtaining credit agency reports, bank/trade references and any other available tools in order to determine credit worthiness
• Actively participates in identifying customers that are potentially at risk and initiate credit reviews in order to determine if the credit limit and/or terms should be modified
• Monitor accounts that are past due by regularly reviewing the collections queue, aging and other reports. Analyze and interpret account receivable and credit/collections data
• Prepare and update weekly/monthly reports like Collection Forecast, Collection Forecast vs Actual Collection, Aging Reports, Bank Reconciliation
• Reports to Credit & Collection Manager and Sales Manager for monthly status of long overdue accounts (over 150 days)
• Perform customer account maintenance activities to include account reviews, reconciling aging levels, verifying and reconciling account balances, monitoring collection activities and updating accounts in compliance with established corporate policies and procedures
• Perform general administrative duties including posting of payment, credit notes and journal entries to corresponding invoices; issuance of Statement of Accounts and dunning letter

• Verification of new customers prior the approval of credit limit, increase of credit limit of existing customers and lifting of customer’s restriction status
• Maintenance of the customer library – from the recording of information in the customer library database to the file-keeping of documents submitted by the customer to its individual folder
• Monitoring of customer’s account – keeping track of customer’s payment performance and abiding the C&C and sales policies as well
• Monitoring of unpaid and overdue accounts – daily and weekly follow-ups thru phone and coordination with salesmen and collectors
• Monitoring of customer’s payment – must ensure that customer follows the agreed check term policy
• Monitoring of customer’s request for sales return and sales discounts
• Monitoring of salesman’s collection performance
• Customer Visit
• Coordinator of any system development and enhancements pertaining to C&C operations

• Prepare billing statements per customer
• Prepare collections per salesman
• Receive payments/collections from customer or salesman
• Assign payments for appropriate receivables
• Prepare credit memos
• Prepare and compute salesman’s commission