Muhammad Shuhaib Alikkal

Senior IT Administrator

Dear Sir/Madam
I am writing to express my keen interest in the position of IT Administrator /IT Officer/IT System Engineer/IT Network Engineer/IT Executive/Sr.IT Support. I am confident that I have what it takes to be an excellent IT professional.
Through my 7 year professional experience in the field of IT and my academic qualification with Microsoft certification (MCSE), i have developed the capacity of managing work and organizing workforce in a very professional manner. With my previous employment i am responsible for administrating and coordinating all of the IT related functions of the organization. Such as managing and maintaining IT systems, software installation and support for (ERP, CRM, SQL Server) ,Network administration, hardware’s, VPN, CCTV, web hosting and IT security firewall . My experiences make me feel fully confident in my ability to research and analyze any technology related problems, issues and requirements.
Although my key strengths lie in the fields of Cloud, virtualization, backup/storage technology,MS SQL Server, Windows Server, Mail Server, MS Email outlook, Web Server, Web design ,Web hosting and network administration. I also have extensive experience in IT team lead and managing and administrating IT department.
I am available to join immediately and now I am staying in UAE as Visit visa. I look forward to speaking with you about this position and to showing you exactly what I can bring to your company. Kindly review my attached CV and contact as me at your convenience. Thank you for your consideration.

Yours sincerely
Muhammad shuhaib.
UAE

Last Resume Update May 5, 2019
Address Dubai, United Arab Emirates
E-mail shuhaibss@gmail.com
Phone Number +971506210733

Experience

Makkah Medical Group
Senior IT Administrator
Jun 2016 - Jan 2019

• Administrate and support the day to day IT operations and coordination.
• Manage and administrate the windows server, Application Server, Exchange Server, Web server.
• Monitor backup schedules and randomly test the backup of data in any system.
• Provides Systems/network troubleshooting and support to include diagnosing, fixing, maintaining and upgrading hardware and software as well as desktop applications.
• MS SQL Databases (backup, able to run DB queries etc.)
• Manage backup of all servers and databases.
• Provided technical support to the ERP and CRM application users. Provided analysis of operating system, database sub system and system management to diagnose and resolve issues.
• Configuration of Software application and re-establish the ODBC connection with SQL Server and MS Access.
• Manage and administrating VPN connectivity at all locations.
• Follows up all IT related projects.
• Managing CCTV cameras, DVR backups and set up remote access.
• Install, configure and trouble shoot our Enterprise software package.
• Managing and administrating routers, firewall, routing protocol and switches.
• Sending, receiving and updating the modified software data from Central office to various locations (POS software) by batch file command on daily basis.
• Participates in preparing IT budget requirements and development of policies and procedures.
• Ensure network connectivity throughout company’s LAN WAN infrastructure is on part with technical considerations.
• Troubleshooting Software and PC’s.
• Saving the transferred orders to all locations, generated on daily basis by central purchase department.
• Configure and trouble shoot local/network printers, barcode printers, scanners and POS.
• Generating new items in the database upon approval by concerned authorities and transferring text file in to all locations.
• Preparing the different reports for the management as per requirement.
• Compressing the SQL database and Ms Access database.
• Maintaining the server and updating antivirus on the server and all work station of the entire group.
• Configuring the attendance machine with new staff entry or resolving the connectivity issues if reported by duty manager.
• Provide technical assistance to internal audit staff.
• Manage the company email accounts.
• Other duties as required by IT department.

Education

Anna University
Masters in IT
Feb 2008 - Jun 2011

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