Experience:
o Retail Sales Representative – Orange Egypt
(From December 2016 to December 2018)

o Retail Sales Representative – Vodafone Egypt
(From September 2015 to December 2015)
Duties
 Greet the customer on counter.
 Handle customer’s inquiries & complains in a positive manner.
 Ensure that the customer got all the needed service before leaving the counter.
 Remain Updated on products offers and discuss available options.

Training:
o Principal Bank for Development & Agricultural Credit (PBDAC) – Intern:
(2015)
 Provide account services to customers by receiving deposits and loan payments.

 Answering questions in person or on telephone; referring to other bank services.
 Check the accuracy of the deposit slip before accepting the deposits in the form of cash or checks.
 Understand the different types of loans and credit options that are available, as well as the terms of those services.

Skills:
Computer Skills: Excellent knowledge in Microsoft Word, Excel and Power Point
Very good internet research skills.

Language Skills: Arabic – Mother tongue
English – Very Good
(English training course)

Programming Experience:
• IN….Inn_sso
• Siebel
• myapps_new
• New_WINCASH
• Cx.....Bscs_ix