• Responsible for providing secretarial/ clerical support to the superiors
• Receives and places telephone calls, takes down notes as well as minutes of meetings
• Greet and direct guests and routed deliveries and courier services
• Maintains an orderly filing system of incoming and outgoing reports, correspondence,
memos and all other information for easy retrieval and reference
• Prepares requisition forms for office and operational supplies as required
• Monitors and control issuance of office and operational supplies
• Perform other duties and responsibilities that may be assigned from time to time
• Obtain signatures for financial documents and, internal and external invoices
• Coordinate, schedule and arrange meetings and travel calendars including business and
social events
• Coordinate domestic and international travel arrangements, including booking flights, hotels
and transport

• Take charge and closely monitor operational aspects of the department both air and sea

• Handle cargo inquiries such as airline/ vessel departure schedules, buying rates and other
charges and make quotation to clients

• Coordinate with different airlines/ shipping lines, arrange and confirm bookings

• Typing of Air Way Bill

• Monitors loading and dispatch of shipments and advise the concerned agents and clients on
the status

• Responsible in making and preparing of billings to be submitted to various clients on time or
as per completion of job.

• Cross- check billing with cost incur on per shipment basis to determine profit margin or loss
on its job.

• Responsible to ensure all distributed billing invoice are properly received and signed by
customers or representative.

• Communicating with suppliers and customers, providing quotations, invoices, sending purchase orders and follow up the same, etc...
• Answer all incoming calls, determines purpose of calls and forward calls to appropriate personnel
• Assist clients, guests and business visitors when visiting the office
• Deal with all inquiries in a professional and courteous manner in person, on the telephone
or via email
• Perform other duties that may be assigned from time to time