 Manage Active Directory privileges, access right and computer environment by using Group Policy
 Monitoring and Administrating Network IT infrastructure before problems affect critical business processes using Nagios XI
 Use a ticket management software to track progress on issues until resolution and closure.
 Troubleshooting system and network problems, diagnosing, and solving hardware or software faults.
 Troubleshooting issues in ERP and giving Access giving access Rights for users.
 Monitoring Symantec backup exec Backups jobs and Troubleshooting errors if any occurred
 Install new or rebuild existing servers and configure hardware, peripherals, services, settings, directories,
Storage, etc. in accordance with standards and project or operational requirements
 Managing Bio-time Attendance/Access Control and Zkteco Attendance Systems deployed at multiple sites.
 Monitoring CCTV Cameras and its Recordings
 Troubleshoot hardware, OS, Software, Network Printer related issues on Desktops.
 Train and orient staff on use of hardware and software.
 Configuring Official Mail in Outlook IOS, Android OS.
 Managing Active directory for user accounts.
 Patch panel termination and rack installation, PBAX Installation
 Implementing New Office Setup for site Offices such as user end termination
 Configuring Wireless Routers in order to extend the signal to weak zones.
 Configuring Exchange Mail account in all versions of Outlook
 Configuring and Managing RAID on NAS Storage Device
 Administering and managing Centralized Anti-Virus Server
 Administrate infrastructure, including firewalls, malware protection software and other processes
 Install and test computer-related equipment
 Respond to support calls from user through Ticketing System.
 Communicate and escalate Hardware issues with Vendors for quick resolution.
 Carry out other work related duties as per management instructions.
 Talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues through Remote support.

 Administration of Windows 2008 File and Print Servers
 Maintain IP telephone system
 Managing Data Backups and Restores
 Install, configure, diagnose, repair, maintain, and upgrade all Hardware, Desktop Operating System, MS Office and any other authorized desktop applications
 Installation, Configuration and Administration of DNS Server, DHCP Server, RRAS & VPN
 Manage Domain environment for two sites through remote support (Team Viewer, VNC)
 Manage shared folder and devices through permission
 Mail Clients configuration backup &Troubleshooting (MS Outlook, Outlook Express)
 Purchasing Computers, Printers and other Computer accessories as per requirement
 Installation and maintenance of local / network Printers & Plotters, copiers and all other peripheral devices
 Internet & LAN configuration, troubleshooting
 Setting up and configuring new laptops and desktops with Endpoint security solutions
 Issue H/W, S/W and accessories to users
 Inventory management
 Identify and Troubleshoot wired and wireless network issues.
 Customize desktop hardware to meet user specifications and site standards
 Provide Remote and Onsite Support for Internal Users & Branch offices
 Reporting faults and maintaining logs on servers, desktops and laptops
 Manage and monitor security systems (CCTV cameras and Access Controllers)

Graduated in First Class