Mohamed Awad

Hospitality Expert

Budgeting
Customer service
Coaching and mentoring
Food preparation and safety Verbal and written communication Interpersonal communication Conflict resolution
Business development
Product development
Client account management Efficient multi-tasked
Organized
Decision maker
Upselling & Revenue management.
Sales
Project Management
Retail Industry Knowledge Business Planning
Strategic Planning
Business Process
Project development
Inventory management Leadership skills
Budget administration Customer Relationship building Operations Management
Goal attainment
Stakeholder relations
Team standards Deadline-oriented
Staff training/development Consistently meet goals Coaching & Motivational skills. Teamwork / Collaboration Customer Service Focus
Staff Management Business Acumen E-marketing Skills Leasing
Team Builder
Hospitality
Customer Loyalty builder

Last Resume Update April 30, 2019
Address Dubai, United Arab Emirates
E-mail marwanheidi@gmail.com
Phone Number +971527103477

Experience

Horeca Ins. Ith. Ihra. Ltd. Co.
Operations General Manger
Mar 2012 - Current

Establishes rental rate by surveying local rental rates; calculating overhead costs, depreciation, taxes, and profit goals.
 Attracts tenants by advertising vacancies; obtaining referrals from current tenants; explaining advantages of location and services; showing units.
 Contracts with tenants by negotiating leases; collecting security deposit.
 Accomplishes financial objectives by collecting rents; paying bills; forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.
 Maintains property by investigating and resolving tenant complaints; enforcing rules of occupancy; inspecting vacant units and completing
repairs; planning renovations; contracting with landscaping and
snow removal services
 Maintains building systems by contracting for maintenance services;
supervising repairs.
 Secures property by contracting with security patrol service; installing
and maintaining security devices; establishing and enforcing precautionary policies and procedures; responding to emergencies.Enforces occupancy policies and procedures by confronting violators.
 Prepares reports by collecting, analyzing, and summarizing data and
trends.
 Updates job knowledge by participating in educational opportunities;
reading professional publications; maintaining personal networks;
participating in professional organizations.
 Accomplishes organization goals by accepting ownership for
accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Education

Technical Institute For Hotels
Diploma 14 years
Sep 1990 - May 1992

Hospitality Management

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