roland acho

Certified 6yrs plus F&B individual

• 6 years + UAE driver license with experience as a cook assistant, Restaurant Manager/Supervisor, Supplier Relationship Manager (SRM), customer service representative.
• Providing full managing to more or less than 90 employees by utilizing superior organizational and planning skills.
• Responsible for implement work processes to develop efficiency functions and deal with clients at all levels
• Holder of HABC LEVEL 3 CERTIFICATE IN SUPERVISING IN FOOD & SAFETY IN CATERING (QCF)
• Holder of (PIC3) PERSON IN CHARGE CERTIFICATE LEVER 3 IN FOOD & BEVERAGE
• CERTIFIED RESTAURANT MANAGER
• CERTIFIED HOTEL AND MANAGEMENT PROFESSIONAL ETC…

Last Resume Update April 30, 2019
Address Dubai, United Arab Emirates
E-mail fongwenroland@gmail.com
Phone Number 0528658122

Experience

Smoothie Factory
Manager
Feb 2017 - Jul 2018

MANAGER SMOOTHIE FACTORY UAE DUBAI
• Accomplish operations and organization mission by completing related results as needed
• Meet or exceed operations labor budget expectations
• Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees
• Run a safe, injury/accident free workplace
• Manage relationships with key operations vendors
• Track vendor pricing, rebates and service levels
• Review and approve all operational invoices and ensure they are submitted for payment
• Work closely with GM and management team to set and/or implement policies, procedures and systems and to follow through with implementation.
• Ensure we are utilizing our inventory effectively, purchasing the right equipment, maintaining solid inventory data and reduce sub-rental expenses
• Introduce and develop salad & sandwich menu

PUBLIC CAFE JLT
BRANCH MANAGER
Apr 2013 - Nov 2016

• Mastered all aspects of food and bar menu offerings to guide each customer through their own dining experience based on their individual preferences
• Cultivated and sustained a large guest request list through exceptional service, integrity, and relationship-building talents.
• Assisted in hiring and training kitchen and bar staff; conducted ongoing performance evaluations to identify areas of deficiency and improvement goals.
• Provided overarching support to restaurant with a full range of operational tasks to achieve top levels of efficiency and customer satisfaction.
• Maintained poise and focus in high-pressure, fast-paced restaurant environment.
• Demonstrated solid team building and organizational planning abilities, strong leadership talents, and exceptional interpersonal skills.

Education

University of Buea
BACHELOR OF SOCIAL SCIENCE (B.Sc) IN ECONOMICS
Nov 2006 - Dec 2009

BACHELOR OF SOCIAL SCIENCE (B.Sc) IN ECONOMICS

(GPA) 3.07 on a scale of 4.0

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