
Nover Flores
Experienced Customer Service RepresentativeLast Resume Update | April 30, 2019 |
Address | Abu Dhabi, United Arab Emirates |
[email protected] | |
Phone Number | 0526059235 |
Experience
Waiter/Service Crew
Prepares food either by heating it up or cooking it to order using
portable cooking appliances (grills, fryers, hot plates, etc.)
-Decorates the food service area (putting flower vases on tables,
sprinkling glitter on tablecloths, etc.)
-Answers questions about the food
-Knows the ingredients in the food and whether each dish is
vegetarian, can trigger allergic reactions, or satisfies other dietary
restrictions.
-Transfer foods from truck to hot cabinet/chiller
-Throws out trash.
Customer Care Professional
AMERICAN EXPRESS CREDIT CARDS
-Provide world class service excellence to clients by offering a
cinsistent telephone
banking experience.
-Attend to inbound and outbound telephone calls in accordance
with standard operating
procedures.
-Identify opportunities to further enhance relationships with our
existing clients.
Customer Service Representative
VIRGIN MOBILE USA
-Properly directed inbound calls in phone queues to improve call
flow
-Provide accurate and appropriate information in response to
customer inquiries
-Developed effective relationships with all call center
departments through clear
communication.
Call/Chat Support Agent
GLOBE TELECOMMUNICATION
-Address customer inquiries in a timely and accurate fashion.
-Give accurate and appropriate information to answer questions,
troubleshoot issues and resolve complaints.
-Achieved customer satisfaction of 95% within six months,
exceeding corporate target.
Education
Bachelor of Science in Nursing