• ITIL Foundation Certified professional (4748709.1209939) with nearly 8 years of experience in Server Administration, Installation PC Hardware & Software and Network Security
• Expertise in maintaining systems by managing product & capability roadmaps, establishing maintenance procedures and working with systems administrators & other engineers to perform regular network maintenance
• Proficiency in managing configuration, maintenance of application software & hardware devices with a focus on systems administration
• Resourceful in delivering network maintenance support and responding to outages during off-hour software deployments within established SLAs
• Hands-on experience in analyzing information system needs, evaluating end-user requirements, custom designing solutions, troubleshooting for complex information systems management
• Achievement oriented professional with excellent people management skills and proficiency to manage change with ease.