• Coordinate with calls and emails and provide necessary support system related to EGRS.
• Manage employees’ document requests such as passport, labour card / contract and Emirates ID.
• Encode all approved resignations and terminations received from Payroll for tracking and reports.
• Explain to the resigned and terminated staff all the related procedures for the cancellation.
• Proceed with the cancellation process up to the new sponsor stamp visa or exit stamp for the file.
• Arrange for the exit of the cancelled employees and provide original passport and cancellation, flight and contact details to the PRO in charge to send the same at the airport.
• Ensure the cancellation procedures are properly carried out and follow up for pending cases and other related issues concerning employee disputes to avoid company to be at risk in any way.
• Prepare monthly account statement in regards with the cancellation fees.
• Perform all works related to EGRS if required and necessary.

• Oversee the human resource database. Ensure that the system records are accurately recorded.
• Assist the PRO towards processing legal requirements such as renewal of Company Licenses, Employees’ Passport, Visa, Labour Card / Contract, Emirates ID, Insurance Card.
• Monitor attendance activities.
• Process leave applications and arranges ticket booking providing 3 quotations.
• Coordinate recruitment and selection process in order to ensure a timely organized and comprehensive procedure is used to hire staff.
• Shortlist received CVs and communicates with the applicants regarding the schedule of interview.
• Prepare offer letters / contracts, salary / employment certificates and other forms.
• Welcome new employees to the organization by conducting orientation.
• Follow up on all the tasks assigned by HR Manager and other duties required by the Management.

• Orient new employees with the company policies and regulations.
• Develop filing information systems ensuring the order of archive materials.
• Assist the PRO in preparing the required documents by the government authorities.
• Prepare attendance, payroll, gratuity and other reports and forms.
• Compile and control records of ISO-related documents and procedures.
• Manage billing records for services, stationaries and other expenses.
• Answer calls, determine the purpose and forward it to appropriate personnel or department.
• Welcome visitors, determine nature of business and direct to the proper office.
• Organize office management activities, trainings, meetings and conferences.
• Maintain publications of the received, sorted and routed mails and couriers.
• Perform other clerical duties such as filing, photocopying, and collating documents.
• Contribute to team effort by accomplishing related results as needed.

• In charge of employment and manpower planning and records.
• Recruit staff which includes checking of documents, shortlisting and interviewing candidates.
• Prepare and maintain employees’ personal information file.
• Monitor employee attendance and manage leave procedure of employees.
• Process employee benefits such as Social Security System, Pag-ibig and Philhealth payments – premiums and loans.
• Responsible for canvass, purchase and distribution of office supplies for each department.
• Provide customer service to organization employees.
• Encode data in MS Applications.
• Assist with day to day operations of the HR / Admin functions.
• Provide clerical and administrative support to other departments.
• Perform other related duties as required by the Top Management.