• Perform monthly payroll processing for clients within APAC region.
• Handle all payroll matters and queries from clients on a timely matter.
• Distribution of payroll reports to various business units.
• Prepares budget proposals for company events and activities.
• Spearheaded activities for employee engagements. Conduct presentations and trainings.
• Scheduled and coordinated meetings, appointments and travel arrangements for managers. Recorded, transcribed, and distributed minutes of meetings
• Adhere to budgeting practices. Purchased and maintained office needs

• Processes requests for customer SAP management.
• Hire, Terminate, Process Deductions and Payments via SAP.
• Analyses and solves customer’s questions, problems and / or requests
• Processes inquiries and requests according to agreed procedure, company policy and in line with legislative requirements
• Builds and maintains information available to employees and HR representatives

• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Provide second level of support to customers.
• Work with other escalation points within the business to resolve issues as required and improve overall quality of service.
• Perform mock calls and coaching to train tier 1.

Graduated as one of Academic Scholars
GPA: 1.7
Executive Committee - Society of Scholars