Receptionist and Secretarial Duties:
- Answer, screen, and forward incoming phone calls while providing basic information when needed.
- Serve visitors by greeting, welcoming, and directing them accordingly.
- Works closely and effectively with the CEO to keep him well informed of the upcoming commitments and responsibilities.
- Plan and organize meetings.
- Maintain and organize the CEO’s diary, filing system, meetings, and calendar of activities.
- Organizing CEO’s business or personal travel and preparing complex travel itineraries including booking tickets, hotel, transfer, etc.
- Assist CEO with personal matters including but not limited to household errands, personal appointments, etc.
Administrative and HR Duties:
- Maintain records through filing, retrieval, storage, compilation, updates to ensure all needed records and files are properly filed and easy to retrieve.
- Facilitate recruitment and hiring activities from short-listing of candidates, scheduling of interviews and appointment.
- Administrate the on-boarding of on-staff, briefing of the company’s policies and procedures, including the visa formalities.
- Monitor the attendance of the staff, facilitate leaves and absences.
- Issue employee guidelines, instructions, warning letter, reference letters and other correspondences related to HR.
- Provide various forms of documentations such as reports, presentations, memorandum, emails and other related documents.
- Coordinate with Head Office and Branch staff regarding the day-to-day operations. Serves as the point of contact of the storekeeper, sales persons, driver, head office staff to update information related to operations, resources and other important matters.
- Handling visa and cancellation process.
Basic Accounting Duties:
- Preparing Cheques and Payment Vouchers.
- Preparing Daily Sales Report.
- Petty Cash Management.
- Checking of cash collected from branches.
- Payment of Etisalat and DEWA bills.
- Payroll Management.

- Analyze, document, communicate and validate business and system requirements from internal and external customers to identify changes that lead to business improvements.
- Creates product requirements based on customer requirements.
- Ensure issues are identified, tracked, reported on and resolved in a timely manner.
- Conducts Software Testing.
- SCRUM agile practitioner.

- Conducts overall operations audit.
- Handles Customer Satisfaction Survey.
- Conducts Business Process Review, creates Business Process Specification and recommends process improvements.
- Monitor and coordinates Business projects and issues.
- Conducts Application Testing.
- Conducts Information Security Awareness Program and Training.
- Conducts User Access Review.
- Acts as Coordinator for Business Continuity Plan.

Major in Human Resource Development Management