Date: 29.04.2019
Subject: Corporate and IT technical administrator vacancy
Dear Sir/Madam,
I'm writing this cover letter in relation to the opening vacancy to work as Corporate and IT technical administrator. In which I have spent the past five years working exclusively in this field. I bring with me both extensive experiences as an IT technical administrator and Customer service representative. I do believe that the aforementioned skills are imperative nowadays to meet the highly competitive business environment.
Firstly, I have spent over five years of practical hands on experience as a senior customer service representative; I have been responsible for successfully organizing and developing business strategy and implementation. Secondly, my ability to constantly follow up with clients and understand their requirements and ensure they will remain loyal, I can also posses’ skills in negotiating contracts with vendors, partners, and suppliers throughout the value chain. Thirdly, my ability to work under pressure in team or independently, and meet deadlines are the core of my personal quality. Fourth, my ability to anticipate potential problems before they arise, and provide creative solutions to assist in decision making processes. Last, I’m capable to secure economical solutions for clients and keep on costs and quality as priority.
With regards my technical skills, I have acquired valuable experience in all facets of troubleshooting, installations, and maintenance for various desktop operations, hardware, and software. I possess a unique talent for translating highly complex technical information into terms and concepts that the end users can readily grasp. These skills have enabled me in my most recent position to reduce response time to trouble tickets by 45% by which in turn vastly improved our clients’ satisfaction ratios.
Last but not least, I believe it would be mutually beneficial for us to meet and discuss the goals of the company and how my technical abilities can help the firm achieve those goals. I’m only hope to meet you soon to discuss the role in more details. Please do not hesitate to contact me should you require any more information. Thank you for your time and consideration.

Yours Sincerely,

Ammar Ahmed Khalil